![]() What does this mean It means your doc was saved in an older version of Word, typically Word 97-2003, and because of that some features in the newer version of Word may not work. doc file extension, you might get a message that your file is in compatibility mode. ![]() Please turn the feature back on after troubleshooting is complete. If you try to open an older version of a MS Word document with the. ![]() Please note: disabling protected view and enhanced security is for troubleshooting purpose only, and not recommended. a network drive no longer being available).ģ- If step 2 doesn't work, try turning off your virus and malware protection and try again.Ĥ- If that doesn't work, go to Edit > Preferences > "Security (Enhanced)" category and set "Protected View" to "Off" and uncheck "Enable Enhanced Security" > click OK, relaunch Acrobat and check. If this fixes your problem, then there may be something wrong with one of the files that you've recently used (e.g. Set the number of files in the recently used list to 1 (this will remove all your files that you have recently used from that list). As I understand the issue from the description mentioned above, pdfs are taking long time to open and close, could you try following troubleshooting steps:ġ- Check if an update is available for Acrobat using "check for updates" option under Help menu, rebooting the machine and check.Ģ- If that doesn't work, go to Edit > Preferences > Go to the "Documents" category.
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